Repairs & replacement parts

MASTERTENT is designed for the long-haul, and our tent parts can be easily repaired or replaced. We're always here to help!

Repairs & replacement parts
Repairs & replacement parts

Our repair service

MASTERTENT products are built to last. Our high quality, durable materials are specifically engineered for frequent professional use.

The aluminum frame components are designed to be replaceable in the event of damage.  Should the need for a repair ever arise, you’ll find it easy to get support and order the proper replacement part.

To reduce shipping and handling, we find many customers enjoy managing a quick repair themselves.  However, if you ever have severe damage or just don’t feel comfortable handling a repair, we are happy to assist you!

Our team is happy to help!

Justin D. Russell - Sales agent for the US-market.

Justin Russell
Charlotte, NC

or call us 1-866-822-8366

Justin D. Russell - Sales agent for the US-market.

Our replacement parts service

In order to identify the defective part and corresponding replacement part, please read the article number that can be found on it (only available for MASTERTENT S1). Tell us this article number and we’ll send you the correct spare part.

The frame’s sliding joints and the end of the extension legs have plastic glides.

Are you short on time and need a quote?

Call now

(704) 312-1600

Catalogues & downloads

All online and downloadable catalogs can be found here.

MASTERTENT - company with great tradition

Our company places high value on growth through innovation and superior customer service. We stand behind our products and services, and we guarantee your satisfaction.

Contact Us

Do you have questions or need assistance with any of our products? We're a click or call away!

Our friendly and professional team will be happy to respond quickly. We look forward to hearing from you!

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MASTERTENT USA · 141 Robins Street · Lowell, NC 28098

141 Robins Street
Lowell, NC 28098