Support you can trust

Your experience as a MASTERTENT customer is our highest priority. Whether you need step-by-step ordering or design consulting, delivery to your front door or a spare part, the MASTERTENT team is here to assist you along the way.

    Support you can trust

    Your experience as a MASTERTENT customer is our highest priority. Whether you need step-by-step ordering or design consulting, delivery to your front door or a spare part, the MASTERTENT team is here to assist you along the way.

      Next business day response

      Fast creation and delivery

      Professional support

      On-site consulting

      5 year
      warranty

      Global sales
      and service

      Get professional support

      We want you to have a great experience with MASTERTENT, from your initial questions, through your order and during your years of use.

      Getting support is just as easy as using a MASTERTENT!

      • No charge,
        no obligations
      • Years of
        experience
      • Fast and friendly
        team

      Our team is happy to help!

      Justin D. Russell - Sales agent for the US-market.

      Justin Russell
      Charlotte, NC

      or call us 1-866-822-8366

      Justin D. Russell - Sales agent for the US-market.

      Repairs and replacement parts

      With over 30 years of experience, comprehensive know-how and innovative designs, MASTERTENT builds canopy tents to last.  Virtually every part of our tents can be repaired or replaced in the event of damage, so that you can continue enjoying your tent for years to come.

      Praktische Transportrollen für Faltpavillons, die einfach angesteckt werden können.

      Catalogs and downloads

      All catalogs and useful product information are available for download here.

      Two MASTERTENT catalogs.
      • What our clients say

        " Good evening, thank you for your precious collaboration
        and also wanted to inform you that we were very happy with the product, congratulations. "
        Romagnoli , Italy

      • What our clients say

        " Done! Yesterday, we have built up for the first time the tent.
        It has worked great and looks awesome! Once again we would like to thank you for it. "
        Emmi Chai Latte , Switzerland

      • What our clients say

        " Thank you very much for the cooperation.
        In the future we will contact you again if we need another folding tent. "
        Hella Corporate Center , Romania

      Warranties & certificates

      With MASTERTENT, you get exclusive branded products with comprehensive warranties.

      Your MASTERTENT canopy tent and all accessories have industry leading warranties.  Furthermore, we guarantee that replacement parts will be available for 10 years after your purchase.

      The wind certificate.

      Are you short on time and need a quote?

      Call now

      (704) 312-1600

      MASTERTENT - a tradition of quality

      Our company is a value-based organization that places high-value on growth through innovation. We attach importance not only to our products but to our services, too!

      MASTERTENT brand promise

      MASTERTENT is designed in Italy and made from the highest-quality materials and craftsmanship to be extremely strong and durable for years of heavy-duty use.

      Contact Us

      Do you have questions or need assistance with any of our products? We're a click or call away!

      Our friendly and professional team will be happy to respond quickly. We look forward to hearing from you!

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        With best regards,
        your MASTERTENT team

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      MASTERTENT USA · 141 Robins Street · Lowell, NC 28098

      MASTERTENT USA
      141 Robins Street
      Lowell, NC 28098